Our Comprehensive Management Package is meticulously crafted to provide you with all the advantages of short-term rentals without the need to tackle the day-to-day operational complexities or delve into mastering revenue optimization. We oversee every aspect of your short-term rental process, from optimizing your property presence on various booking platforms to efficiently managing the guest experience and conducting post-stay cleaning.
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We commence with an initial consultation, offering insights on the most effective utilization of your space to achieve your desired outcomes. Our adept Listing Managers and Pricing Analysts then create finely tailored listings on major booking platforms like Airbnb, HomeAway, Booking.com, Expedia, and VRBO. The rates are dynamically adjusted using real-time data. As soon as you secure your first booking, our Waely Guest Experience Team becomes fully engaged, handling communications, ensuring seamless check-in and check-out, and being readily available should your guests require assistance.
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Our proficient housekeeping staff ensures that your space is impeccably prepared before each guest's arrival. At the same time, our extensive network of maintenance partners remains on standby to guarantee everything is in optimal condition. With Guestable, you'll experience the level of service quality synonymous with a five-star hotel right within the comforts of your own home.
Waely's 12 -Steps Process
01.
Introductory Consulation
During this consultation, we delve into your objectives, gather insights about your property, and provide an overview of our service provisions. Collaborating with Waely necessitates placing significant trust in our team, making it crucial for you to feel at ease with the entire process. Given that many of our clients are new to the realm of short-term rental management companies, it's natural for many questions to arise. Rest assured.
We are committed to dedicating ample time to explain your inquiries comprehensively."
02.
Getting your property ready to launch
The ultimate potential income a property can yield is established during the setup phase, and as your collaborative partner, we are dedicated to guiding you throughout this entire process. Drawing upon contemporary design principles that resonate with a diverse spectrum of guests, evaluating optimal bed arrangements, guaranteeing the presence of all essential short-term rental amenities, assessing the feasibility of renting a parking space, and incorporating smart technologies to enrich the guest experience – these are just a few instances of the setup considerations. The setup phase is the sole aspect that necessitates your engagement, and we're committed to ensuring that it's both seamless and productive for you.
03.
How we develop your Listing
Creating an optimal listing requires a blend of artistry and methodology. Once we grasp your objectives and familiarize ourselves with your property, we will devise a tailored listing strategy for each booking platform designed to captivate your desired guests. Every aspect of your listings conveys a message to potential travelers, and the finesse with which this message is crafted can significantly impact your financial gains, elevating them from good to exceptional. Our proficiency in listing development is the culmination of years spent analyzing guest preferences and meticulously refining our approach to attain the highest search rankings, visibility, and conversion rates.
04.
How we manage your Listing
Constructing an ideal listing marks the initial phase of our optimization process. Our overarching objective for each property is to secure a prominent placement on the top pages of major booking platforms, such as Airbnb, Booking.com, HomeAway, and Expedia. This endeavor encompasses collaboration between our Listing Managers and Pricing Analysts, who continually fine-tune booking parameters across each platform to achieve an optimal blend of reservations throughout the year. Each booking platform boasts distinctive strengths and limitations, necessitating their utilization or mitigation. Harnessing these strengths while effectively addressing the limitations is the key to unlocking a listing's full potential and optimizing its performance."
05.
How we optimize your listing price
We will formulate and implement an agile pricing strategy tailored to your property, enabling you to optimize your property's potential returns. A robust pricing approach is rooted in historical data and real-time insights from local events, hotel room availability, flight schedules, conference agendas, and the short-term rental market. Our Pricing Analysts diligently recalibrate prices daily in response to incoming data, ensuring that you capitalize on the highest feasible rates. Many of our clients are pleasantly astounded by their earnings, and we attribute a substantial part of their success to the efficacy of our price optimization service."
06.
How we screen each guest
Thoroughly evaluating each individual who expresses interest in staying at your property leads to a superior quality of guests. During the onboarding phase, we gather insights into your preferences for guest screening, and our Listing Managers leverage platform settings to enhance the likelihood of securing bookings from your desired type of guests. Our foremost concern is ensuring that all occupants treat your property with utmost care and uphold the neighborhood's integrity as if it were theirs. Our guest experience team is well-versed in politely inquiring about guests' stay purposes and guiding them through the ID verification procedure specific to the booking platform they're using. Reputable guests generally understand the screening and ID verification process, and we consistently express our gratitude for their cooperation."
07.
How we keep you in the loop every step of the way
Transparency is significant in prompting many clients to recommend us to their friends and family. You must consistently feel well-informed about the status of your property and the precise measures we're implementing to enhance its performance. We've identified that furnishing tailored monthly reports detailing your property's performance, market developments, and ongoing service enhancements is a valuable means to solidify our partnership with you. It's natural to have inquiries, and our host experience representatives are at your disposal to discuss any topic."
08.
How we keep your property looking like a 5 star hotel
To satisfy discerning guests, a property must be attended to by a professional housekeeping team dedicated to refining the turnover process. Earning top-notch reviews across various platforms requires housekeeping personnel to possess a keen eye for detail and recognize that it transcends mere cleanliness. We provide comprehensive training to our entire team, fostering an outlook that mirrors that of guests with high expectations. Each housekeeper is well-versed in conducting damage assessments, ensuring adequate restocking of consumables, and performing inventory checks to guarantee essential household supplies and backup linens are available for guests. Recognizing that oversights can occur, our in-unit inspectors are present to conduct thorough rechecks, verifying that everything is in optimal condition and that the residence is fully prepared for guests.
09.
On-Call Maintainance Crew
Life is unpredictable, and unforeseen issues may arise. While we can't prevent everything from breaking down or malfunctioning, we have control over our response time and approach to swiftly finding a resolution. Guests who pay premium rates anticipate a level of service akin to hotels, and having a maintenance team available, even during unconventional hours, is pivotal to meeting those expectations. Our team of skilled technicians and our meticulously chosen network of local experts prioritize the guest experience and are dedicated to ensuring optimal functionality throughout your property. Some of our clients prefer us to collaborate with their pre-established maintenance contacts when complications emerge, a request that we are more than happy to accommodate.
10.
How Waely goes above & beyond
When guests opt for a homestyle accommodation, they want an authentic and distinctive experience that offers a fresh perspective and gives them a true sense of belonging. We understand that by consistently taking the extra mile for your guests, they, in turn, will reward your listing with exceptional reviews across all categories. Our primary objective with each client is to position their property as an appealing choice for guests willing to invest more for an impeccable experience. This is precisely why we maintain a standard of service that elevates your listing to a top-ranking position on each platform. Whether it's our round-the-clock support team responding promptly to guest inquiries or our ever-present on-site staff, the Guestable team is dedicated to catering to your guests' needs.
11.
On-ground Lockout support
Guests must have seamless access to your property around the clock. While infrequent, situations like misplaced keys or technical glitches in smart locks can arise. We handle guest lockouts as top-priority matters and acknowledge the imperative for instantaneous responses in such uncommon scenarios. Should a spare key not be immediately accessible or if there's a concern with the lock, our on-site team will gladly provide and deliver a replacement key.
12.
Supply management
In today's landscape of short-term rentals, guests anticipate finding all essential home supplies upon arrival. This is why our supply management team diligently oversees the inventory of items such as soap, shampoo, tissue paper, and other necessities, ensuring your guests won't run out during their stay. We also vigilantly monitor household essentials like light bulbs, towels, and linens, poised to replace them at the opportune moment. Our robust home replenishment initiative is made possible by our advanced inventory tracking tools, specifically tailored for short-term rental management. By conducting inventory assessments after each guest's departure and continuously updating our system, we are consistently poised to deliver a hospitality experience akin to that of hotels for your valued guests.